Hi - We recently stacked our Bespoke W/D, following the instructions including connecting the W/D with the multi connect cables. On reconnecting the W/D to power, the washer runs fine but the dryer now shows code 9C1 - Samsung claims this is resolved with a firmware update through SmartThings, but I am not able to get the dryer to go into app pairing mode (holding Smart Control does nothing)
Is there a way to force the dryer past the 9C1 code to allow pairing into the app and download of the FW update? I have tried disconnecting from power for 10-15 minutes and this does not work either - the code 9C1 remains on the dryer as soon as powered on and does not go away
If you've found my post to be helpful, Please like the post āāā. If my response resolved your issue, please press the Like and āāā to Accept as Solution button.
