Original topic:

Apps are crashing

(Topic created: 11-21-2021 04:11 AM)
littlecloudgz
Astronaut
Options
Discussions
After installed the beta version, I noticed there are a lot of bugs, apps I could used before keep crashing, before were certain financial firm apps, now are the shopping apps, such as Bestbuy, Rakuten. I know it's a beta version and will have issues, but I was never expect these many. Please fixe Samsung. #app crashing#app not responding. 
4 Replies
Calder-Cay
Honored Contributor
Options
Discussions
Running beta4 on a 21 Ultra Unlocked with no issues ... granted, I'm not on GA yet 🙂
0 Likes
skuzzleButt
Astronaut
Options
Discussions
Some of my apps did crash, but the last patch fix it.
0 Likes
silentlyceo
Constellation
Options
Discussions
No apps are definitely crashing like crazy. The op is correct, this update is making my phone look like a joke 🤦‍:male_sign:
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @littlecloudgz ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team