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Original topic:

Beta watch program

(Topic created: 06-16-2024 09:49 AM)
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userUdBywigsGw
Cosmic Ray
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Do not install this **bleep** on your watch, it jacked up my watch and I can't get it to uninstall. 
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GaryB82
Galactic Samsung Care Ambassador
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What's wrong with your watch I know a lot of people that love the beta.
Plus it would be best to post your feedback in the beta community
https://us.community.samsung.com/t5/Watch/ct-p/us-bp-watch?page=1&tab=recent_topics


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userUdBywigsGw
Cosmic Ray
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I tried to post but you have to select a discussion and it won't let me do that, it keeps clearing out.
The watch won't stay connected to my phone and it just keeps restarting
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GaryB82
Galactic Samsung Care Ambassador
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This has been report all you need to do is a factory reset of the watch and the issue is resolved 

If you are unable to get to the reset menu on the watch, you will have to do it physically:

Hold down both buttons until you the watch resets and then shows the Samsung name.
Then click the Home button twice.
You will get to a text menu.
Click the home button multiple times to get Recovery menu highlighted.
Then long press on the Home button until the menu changes.
Then use the back button to scroll down to Factory reset.
Click the Home button to select Factory reset.
Use the back button to select yes
Click the Home button to activate it.



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SMr945u
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userUdBywigsGw
Cosmic Ray
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Ok..I'll try it, thanks and will let you know if it works
GaryB82
Galactic Samsung Care Ambassador
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Your welcome it should fix the issue 



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userUdBywigsGw
Cosmic Ray
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Just wanted to say thanks, I followed your instructions and it works 👌 issue is solved
GaryB82
Galactic Samsung Care Ambassador
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Happy to help if you could please click the 3 dot menu in the comment above and mark the post as solved and Thanks for being a Loyal Samsung Member


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I can't even get it to add to my watch says it isn't supported
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