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Original topic:

Error In Shop Samsung App

(Topic created: 09-18-2021 12:46 AM)
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Zackwalton
Cosmic Ray
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Whenever I try to log in to my Shop Samsung app I get a message saying "Samsung account already exists in account manager" this only started happening when I downloaded the beta, the app is fully updated. Even tried deleting and reinstalling
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Anonymous
Not applicable
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I have noticed the same thing happen on my end also.
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lrosenman
Nebula
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Known issue. All of us are reporting it.
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Zackwalton
Cosmic Ray
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Glad I'm not the only one dealing with it
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MiRo88
Cosmic Ray
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You have to completely sign out of your Samsung account on the device itself and sign back in. I had this same issue. Should resolve. The downside is having to reactivate credit/debit cards in Samsung pay again

Settings> Accounts and backup> Manage accounts> (Samsung account)> remove account
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Zackwalton
Cosmic Ray
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I've tried signing out of my Samsung account and I'm still having the same issue
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USBetaModerator
Beta Moderator
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Hello @Zackwalton ,

This is a known issue and we are working on a resolution

Regards,
One UI Beta Team

 

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Members_0twDSAi
Constellation
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Still no resolution after 4-3 weeks? 

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