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Original topic:

Esim tmobile locked s21 ultra fixed

(Topic created: 10-25-2021 09:48 AM)
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test0101
Astronaut
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Just make a factory reset and thats all, i do through the recovery. Firts add the plan Esim and later follow the steps, and when u finish gonna get signal and data, DONT FORGET MAKE A BACKUP BEFORE THE RESET

Swipe down with two fingers to reveal the Notification Shade.
Tap the Power icon in the top right corner.
Tap the Power off button.
Press and the Volume Up and Power button for up to five seconds.
When the Samsung logo appears on the display, release the buttons.
Use the Volume buttons to navigate to Wipe data/factory reset.
Click the Power button to select the option.
Scroll down using the Volume Up and Down buttons.
Select Factory data reset and tap the Power button.
Once complete, select Reboot system now using the Power button
13 Replies
userdyXA2CWfZg
Cosmic Ray
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How did you do the esim step? I've tried both convert on the phone and going through the t-mobile site. Needed to replace sim both times. Didn't do factory reset though as seemed extreme
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jdunk312
Comet
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I got mine working without a factory reset
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test0101
Astronaut
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In my case my phone is locked so i gotta do this, in some cases is diferent is just be lucky
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test0101
Astronaut
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I get the esim through tmobile website
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test0101
Astronaut
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In the website in my case just said if is samsung write manually but like that dont work, i just use the qr code from the pixel option and scan it, and done get the esim
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USBetaModerator
Beta Moderator
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Hello @test0101 ,

A factory reset should not be need for ESIM to work properly.  Did you try resetting network settings before a mater reset ?

Regards
One UI Beta Team

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test0101
Astronaut
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I tried everything i find in web, literally everything and just the factory reset work for me
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userQRDQyRqyH9
Asteroid
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Still only wifi calling locked t-mobile phone.
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userqYB1qLWR8L
Asteroid
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I also had to do a factory reset to get the esim working. I tried going both ways though tmobile site adding it and from the phone and both caused me to lose service completely till I did a factory reset and scanning the qr code and going though the steps again once done that service came back and been working good since.
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