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Original topic:

Fingerprint reader

(Topic created: 09-17-2023 07:46 AM)
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nickmidd91
Cosmic Ray
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When unlocking my phone with my finger it does not work well or does not work at all.hope this can be fixed in beta 4 because it was happening in beta 2 as well.i need I to work with out pushing on the screen hard because I use it as well for apps.
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LR15
Cosmic Ray
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Did you try to redo your fingerprints? I haven't had this issue on the phone pre or post beta
nickmidd91
Cosmic Ray
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Not yet I'll try it now
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userlQcCM1wRc8
Red Giant
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Same here, but sometimes it does help to refresh.
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please try the suggestion by @LR15 .  If the issue persists, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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