Original topic:

Gmail

(Topic created: 11-12-2021 02:20 PM)
Lmarquez
Asteroid
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After this last update, i kept getting messages that Gmail was crashing.  Now I can't open it or Doximity
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5 Replies
user149533at39
Honored Contributor
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Settings > Apps > Gmail

Force Stop and Storage Clear Cache and Clear Data. Try again
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MrG21
Galaxy
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That doesn't work
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ucancwhatic
Comet
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My Google Assistant has stopped working the other day and then an update for Google came that fixed it..
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CubZeke
Asteroid
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I can't even get notifications from the Gmail app. 😔
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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