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Original topic:

I can't access Beta feedback, nor Beta notices

(Topic created: 08-22-2023 08:30 AM)
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I have the unlocked by Samsung S23 Ultra, and I am not able to access "Beta feedback", nor "Beta notices" due to some nonsense about service provider changed. I have contacted Samsung support, and they have no clue what's going on. Is anybody else having this problem?

 

Screenshot_20230822_074234_Samsung Members.jpg

7 Replies
User010101
Cosmic Ray
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Who is your cell carrier?

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I have four carriers. Three are on the eSIM, and the fourth one is on a physical SIM card. 

JumpingHoses
Comet
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Did you change which is your primary?
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JumpingHoses
Comet
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Did you change providers? If so, you need to contact one of the beta moderators and ask for your profile to be updated.

Regular Samsung support can't help.
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No, I didn't change providers. I have the same providers as I had before I enrolled in the beta program. 

How do I contact the beta moderators?

Betamonke
Comet
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your message.

Please send us a private message with your IMEI, Samsung account email address and the current provider information.

We apologize for any inconvenience and appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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