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Original topic:

Lock Screen Froze

(Topic created: 09-16-2021 08:54 AM)
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Gemini21
Galaxy
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I am using the One UI BETA 4.0 and when I tried to use my fingerprint to unlock my phone, my unlock screen froze and I could not get into my phone. I had to press the volume down key and the power button at the same time for a few seconds and it reset my phone. 
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USBetaModerator
Beta Moderator
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Hello  @Gemini21  ,

Thank you for your feedback. If you haven’t already, Please send us an error report immediately after the reboot from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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