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Original topic:

No Beta 2 update after factory reset

(Topic created: 09-04-2023 12:28 PM)
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Davis9217
Halo
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I decided to back up my data on smart switch and factory reset to get the beta 2 update. I still didn't receive it after doing that. I wonder if I will ever get it. Beta 1 bugs still are a problem. I have to restart my phone from time to time to get the home screen to stop freezing. Smh 
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Mike-B
Comet
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Well I did the search for you.Screenshot_20230904_083604_Samsung Members.jpg
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Davis9217
Halo
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Thanks Mike. I tried that and got a error while trying to install the update. I'm just going to go a samsung store and have them look at it
Mike-B
Comet
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I don't have a Samsung store by me I'd either be skrewed (I don't know why I can't spell it the correct way it blocks it here) or forced to send it to them which is kind of why I learned so much about it from prior mistakes.
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dortyboy
Sun
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Yes I believe only a Samsung store can Install the beta after a hard reset.
Davis9217
Halo
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Finally got the update, came through unexpected. Praise the Lord!!!
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.

Please check if you've received the Beta 2 SW update.  If you still have not, please send your IMEI and Samsung Account email address via private message.

We apologize for any inconvenience and appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team