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‎10-16-2022 07:55 AM (Last edited ‎10-16-2022 07:58 AM ) in
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‎10-16-2022 02:05 PM in
DiscussionsI will agree that the Nova Team are not that nice, kind of have the air of we are the best, and we know it, don't bother us with your questions. A bit like the soup nazi on Seinfeld ...No support for you!
Don't know your situation, but I also have a hard time supporting a company that can be rude.
Hope it all works out for you.
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‎10-17-2022 03:51 AM in
DiscussionsOddly now I don't feel so bad, I thought it was a personal attack. Thank you for letting me know they are a bunch of arrogant narcissists!!
I guess long as they provide quaily products I'll use.
Thank you
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‎10-16-2022 08:14 AM in
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‎10-16-2022 08:18 AM in
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‎10-16-2022 09:52 AM in
DiscussionsBut as I stated in my original post, I am a paid Nova user and I had a very unpleasant run-in with one of the Developers Customer Service reps, and as a paid user who have supported Nova for many years since switching from Go launcher years ago. I just feel like if they are going to treat their paid subscribers the way I was treated, then I can take my support elsewhere.
However, my issue is the familiarizing operation of my device daily using Nova, it's hard I'm just not wanting to learn a new launcher.
I joined the Beata thinking I could get used to it or at least customize it close enough to what I'm used to. But ONE UI itself just does not have the customizing power of Nova.
And I thought maybe I was just not underling the settings, but turns out, it's just ONE UI is an entity itself that'll I'll have to learn and get used to. That'd all.
So until I have the time to sit and dive into ONE UI, and relearn my phone again, I'm stuck with NOVA until then. That's what I mean.
I will NOT support any person, company, or anything that doesn't show respect to those who have contributed to theirs success even as just one person, a very small part out of millions of downloads. Again, I can take my support elsewhere.
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‎10-16-2022 10:28 AM (Last edited ‎10-16-2022 10:29 AM ) in
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‎10-16-2022 10:36 AM in
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‎10-17-2022 03:53 AM in
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‎10-17-2022 05:04 AM in
DiscussionsRealize English isn't their first language. Sometimes rudeness isn't intentional.
Also consider they're a small team with thousands of people asking your exact same question. So much so that they made a header post inside their discord beta group, clearly asking people NOT to ask about final release and why.
When we think we are special, and can do what they've asked us not to do, we can't get mad when they respond with unsweetened lemonade. 😊
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‎10-18-2022 05:55 AM in
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