cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Phone Link issue

(Topic created: 09-03-2023 06:55 AM)
1759 Views
dlipetz
Cosmic Ray
Options
Discussions
Beta 2 has a problem with Microsoft Phone Link app on Windows. You are no longer able to open phone apps on Windows desktop. After being prompted to enable permissions (Start Now button on phone), Your Phone responds with "Your Android device went to sleep. Wake it up by selecting the button below". Clicking the Wake up button does nothing.

This worked fine on UI 5.1.
16 Replies
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply
dlipetz
Cosmic Ray
Options
Discussions
I will add that the "Open phone screen" link DOES work. Once the phone screen is displayed, you can then open any app you want. It is just broken when attempting to open apps via their icon in the Phone Link app.
0 Likes
Reply
dlipetz
Cosmic Ray
Options
Discussions
Still broken in beta 4
0 Likes
Reply
dlipetz
Cosmic Ray
Options
Discussions
Well it worked once in beta 5 then stopped
0 Likes
Reply
seksham
Constellation
Options
Discussions

Any updates on this? I am also facing exact same issue.

dlipetz
Cosmic Ray
Options
Discussions
I've reported to Microsoft via the Feedback option. Unclear if Samsung or Microsoft issue. Not working in beta 9 either which is supposedly same as stable release.
0 Likes
Reply
karlosboy96
Constellation
Options
Discussions

Hi, this happened to me directly after installing the One UI 6.0 Upgrade ( S901BXXU6DWK4 ) this morning.

DBowman
Constellation
Options
Discussions

I concur. I noticed this issue after the UI 6.0 update.

0 Likes
Reply
Chris788
Constellation
Options
Discussions

Mee too.. after the UI 6.0 update, now phone link app keep showing this nonsense " "Your Android device went to sleep. Wake it up by selecting the button below".

0 Likes
Reply