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Original topic:

Random reeboots.

(Topic created: 09-19-2021 06:01 AM)
poncespr
Asteroid
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For the third time now in about a week I have been experiencing random reboots. No game playing or cpu intensive tasks. Mostly web browsing on google chrome. 
Other than that the experience has been great.
Even battery life seems to have been improved!
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7 Replies
user5RsSNepZIF
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I just noticed the random reboots this morning. 3 times at least. Only once was actually using the phone, it froze then rebooted, other times it was sitting there and then rebooted.
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Vinterfe
Astronaut
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Same experience here. Maybe 5 times so far, I've noticed it happen while using the phone. The other times have been while the phone was just sitting on my desk or bed with nothing open.
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bigbad614
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I have also experienced several random reboots during the past week.
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bluefire
Comet
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Only once. I cleared system cache and also apps cache and this fixed the issue for me.
Check device care, battery to see if an app is crashing the system
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USBetaModerator
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Hello @poncespr ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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poncespr
Asteroid
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Erased cache, but still having random reboots every now and then. Error reports sent.
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poncespr
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Situation started getting worse, even after clearing cache, so I did a full reset, and did not restore from a backup. So far it seems to be working, but it has only been a day, so we'll see.

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