cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Pay on Samsung Watch 5 Pro

(Topic created: 10-21-2023 05:54 AM)
718 Views
Strang3r
Cosmic Ray
Options
Discussions
Samsung Pay asks for pin every single time I bring it up regardless of if I've taken the watch off after the last time I entered the pin or not. This happens to be a recent change. Please bring back the option to enter pin once while the watch is still on the wrist
5 Replies
Mike-B
Comet
Options
Discussions
That's kind of a security risk though because if you were say, walking around and your watch for some reason or another just falls off and you don't realize it someone else could just pick it up and start using it. While I'm certainly sure that Samsung could make it so that it knows it's no longer on your wrist at that point in time, it is still inherently a risk. Would you be OK with your bank requiring your pin one time on a shopping trip day out and then for the rest of the day it no longer asks for the pin?
0 Likes
Reply
Strang3r
Cosmic Ray
Options
Discussions
If the watch detects that I took off the watch, it should ask for the pin the first time I try to pay with it. This is how it worked before. Regarding the bank question, if it's a wearable device I wouldn't mind the one time pin option. Pretty sure this is how it worked before.
0 Likes
Reply
Plixaide
Asteroid
Options
Discussions
I realized that it keeps asking for pin if you watch isn't positioned correctly/not coming in contact with the skin well enough. That fixed my issue with it constantly asking. It will (and should) always ask for pin when opening Samsung pay.
0 Likes
Reply
Strang3r
Cosmic Ray
Options
Discussions
That's not the issue in my case though. The watch is snug on my wrist and it doesn't ask for the pin when I don't open Samsung Pay. It appears to be caused by the new beta 8
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply