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Original topic:

Samsung earbuds pro will pause fade and pause

(Topic created: 11-05-2021 11:47 AM)
infamousded
Cosmic Ray
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Been having an issue with this update where my pro earbuds will fade out and pause for no reason.
7 Replies
user751201tmO21
Honored Contributor
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We should assume they have sufficient charge (?)

Have you tested with other earpieces, such as wired ... or another pair of wireless earbuds?

Also, have you done the "un-pair and pair anew" procedure?
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EarlHodtwalker
Asteroid
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It happens whenever your connected to Bluetooth
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EarlHodtwalker
Asteroid
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Ear buds speaker car never stops when you just play it on the phone it's a Bluetooth issue
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MochaVex
Supernova
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The fading effect is new with One UI 4 I noticed. But the audio is being paused by something else.
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EarlHodtwalker
Asteroid
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I've tried every suggestion the moderator is given contacted support for every company that have used and it's still persistent even after updating the apps
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USBetaModerator
Beta Moderator
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Hello @infamousded ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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shoman94
Comet
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I haven't noticed any issues with my Pros yet.
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