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Original topic:

Samsung shop issue

(Topic created: 09-17-2021 06:16 PM)
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Karnage
Galaxy
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Trying to sign into the Samsung shop app, but keep getting a message saying Samsung account already exists in account manager,  how do I fix?
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7 Replies
lrosenman
Nebula
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Known issue.
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Karnage
Galaxy
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Alright
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MiRo88
Cosmic Ray
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You have to completely sign out of your Samsung account on the device itself and sign back in. I had this same issue. Should resolve. The downside is having to reactivate credit/debit cards in Samsung pay again

Settings> Accounts and backup> Manage accounts> (Samsung account)> remove account
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Karnage
Galaxy
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Doesn't work
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MiRo88
Cosmic Ray
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Settings> Accounts and backup> Manage accounts> (Samsung account)> remove account
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Karnage
Galaxy
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Did all that
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USBetaModerator
Beta Moderator
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Hello @Karnage ,

This is a known issue and we are working on a resolution. Please try suggestion from @MiRo88 in the mean time.

Regards,
One UI Beta Team

 

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