Original topic:

S21 Ultra unlocked US G998U1 waiting for One UI 4

(Topic created: 11-24-2021 03:50 PM)
sthumma94
Astronaut
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Anybody else using s21 U still waiting for the update? Weird that carrier locked phones already got it unlocked ones still haven't. Also a question about the issue after upgrading to one UI 4 - when a tech giant like Samsung works on updates don't they do rigourus testing ? With the technology advancement we have where we do continuous testing it's quite surprising to see this. 
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jordan7
Galaxy
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My phones locked and I still haven't got it 😤
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user_ams007
Samsung Care Ambassador
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Samsung had no control over the Android 12 release I have an s21 ultra on Verizon wireless and I received the update, Tmobile users are being delayed by a daily download limit on the update, which expires tomorrow
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USBetaModerator
Beta Moderator
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Hello @sthumma94 ,

All Unlocked devices should  be able to receive One UI 4 update at this time.  Update was opened for carriers in two separate rounds based on CSC which may have caused some of users to receive an update before others.

Please call us at 1-800-726-7864 if you are still unable to update to One UI 4. 

Regards
One UI Beta Team

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