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Issues with Beta

Posted by Closv79  Closv79  09-17-2021 11:22 PM  in  Discussions

My phone keeps crashing any app I have open if I hit the home button and try to pull it up again it closes the app completely. Battery drainage and... View Post

  • 133 Views
  • 4 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 11:10 AM

Hello @bluefire , Thank you for suggesting the solution. We appreciate your contribution t... View Post

Problems so far

Posted by LieutenantLickMe  LieutenantLickMe  09-17-2021 07:02 PM  in  Discussions

The only issues I'm having at the moment with the new software is that battery dies faster than usual phone gets a little warm and never used... View Post

  • 241 Views
  • 9 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:52 AM

Hello  @LieutenantLickMe , For battery drain and call issues : Please update Samsung member... View Post

App not working.

Posted by MindCrack007  MindCrack007  09-17-2021 05:02 PM  in  Discussions

Ancestry DNA app isn't working since installing beta. View Post

  • 107 Views
  • 5 Replies
  • 0 Likes
MindCrack007  MindCrack007  09-20-2021 10:48 AM

It's working again, thank you for the feedback.  View Post

How do I remove the Beta Upgrade????

Posted by userrXEpPOBPsc  userrXEpPOBPsc  09-17-2021 06:29 PM  in  Discussions

Can I go back to previous software version? View Post

  • 392 Views
  • 6 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:48 AM

Hello @userrXEpPOBPsc , You can deregister from the beta program from Samsung member’s app... View Post

Samsung shop issue

Posted by Karnage  Karnage  09-17-2021 06:16 PM  in  Discussions

Trying to sign into the Samsung shop app, but keep getting a message saying Samsung account already exists in account manager,  how do I fix? View Post

  • 132 Views
  • 7 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:47 AM

Hello @Karnage , This is a known issue and we are working on a resolution. Please try sugg... View Post

First time in beta program.

Posted by MindCrack007  MindCrack007  09-17-2021 06:11 PM  in  Discussions

So this is my first time in the beta program and was just wondering if this many issues is normal? I plan on sticking around for the bug fixes... View Post

  • 309 Views
  • 11 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:47 AM

Hello @MindCrack007 , Beta software is expected to have issues to an extent but not as man... View Post

Camera

Posted by Ca2001  Ca2001  09-17-2021 06:02 PM  in  Discussions

The camera is not working all I see is black. View Post

  • 124 Views
  • 7 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:43 AM

Hello  @Ca2001 , Can you check if app you are using camera from has permissions to Camera ?... View Post

Your phone companion application .

Posted by userJMQ22WOdhR  userJMQ22WOdhR  09-17-2021 05:18 PM  in  Discussions

This application take 34% of my battery,is any body have same problem (I don't use at all) View Post

  • 102 Views
  • 3 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:40 AM

Hello  @userJMQ22WOdhR , Thank you for your feedback. If you haven’t already, Please update... View Post

YouTube thumbnail not working

Posted by 85Gambino  85Gambino  09-17-2021 04:15 PM  in  Discussions

Anyone else experiencing a glitch with the youtube thumb nail. It's not allowing me to download a new thumbnail on YouTube studio. ... View Post

  • 173 Views
  • 1 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:38 AM

Hello  @85Gambino , Thank you for your feedback. If you haven’t already, Please update Sams... View Post

My Errors So Far

Posted by Bertolo  Bertolo  09-17-2021 04:02 PM  in  Discussions

1. Youtube/Samsung Music Control Panel do not show on the Lock Screen.  2. Share Menu doesn't show. 3. Unable to... View Post

  • 358 Views
  • 11 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:37 AM

Hello @Bertolo , Thank you very much for reporting the issue to us. We appreciate your con... View Post

Alarm icon

Posted by GroundXero  GroundXero  09-17-2021 02:59 PM  in  Discussions

The alarm icon remains with all alarms off.  Sometimes toggling any alarm will clear it but not always.  I usually have to reboot.  View Post

  • 52 Views
  • 1 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:31 AM

Hello @GroundXero , Please erase the device cache using steps below. If issue persists, Pl... View Post

Slow

Posted by aj941  aj941  09-17-2021 02:41 PM  in  Discussions

Phone can't open some apps. It runs slow, and pandora pauses when screen is off. View Post

  • 202 Views
  • 3 Replies
  • 0 Likes
USBetaModerator  USBetaModerator  09-20-2021 10:30 AM

Hello, Please erase the device cache using steps below. If issue persists, Please update Samsu... View Post

Select a plan for your watch

Posted by ChrisEE  ChrisEE  09-16-2021 04:19 AM  in  Discussions

I have the Galaxy watch 4 LTE and it keeps a notification to select a mobile plan for my watch. If I click on it it shows my active Verizon plan,... View Post

  • 1053 Views
  • 4 Replies
  • 3 Likes
MindCrack007  MindCrack007  09-20-2021 09:14 AM

Did you figure out how to fix this? It is back for me and I can't get it to go away.  View Post

One ui 4 beta

Posted by user1jxJz0yQJu  user1jxJz0yQJu  09-16-2021 07:16 PM  in  Discussions

Wallpaper appearing blurry on home screen anyone else. View Post

  • 296 Views
  • 10 Replies
  • 1 Likes
Barbatosisking  Barbatosisking  09-20-2021 05:45 AM

Has there been any update on a work around to resolve the blurry wallpaper side from a restart? ... View Post

Galaxy wear App crashes

Posted by Mazuko  Mazuko  09-15-2021 05:44 PM  in  Discussions

Galaxy wear App for my watch crashes, and I cannit take screen shots  View Post

  • 114 Views
  • 6 Replies
  • 2 Likes
Mazuko  Mazuko  09-20-2021 03:45 AM

That got the watch working, odd that the version in Google Play does not work anymore. Thank you.... View Post

Contacts

Posted by DonJohn  DonJohn  09-16-2021 09:38 PM  in  Discussions

Since this beta, there's a certain saved contact that dissappears  View Post

  • 54 Views
  • 3 Replies
  • 0 Likes
DonJohn  DonJohn  09-20-2021 12:16 AM

I have since moved my contacts to my Samsung account. No issues  View Post

Beta OS performance and issues

Posted by userBl3AStvH6H  userBl3AStvH6H  09-17-2021 12:16 PM  in  Discussions

Anyone else on S21 series with Beta find the OS slow?  1) Pop-up notifications slows video playback 2) swiping pages are... View Post

  • 286 Views
  • 12 Replies
  • 0 Likes
userBl3AStvH6H  userBl3AStvH6H  09-19-2021 09:31 PM

Has anyone noticed, if you stopped SamsungSmartSuggestion process, phone magically speeds up! Any... View Post

Performance mode

Posted by GameRooster  GameRooster  09-14-2021 08:45 PM  in  Discussions

I see under battery now the enhanced processing has been replaced with performance with options optimize , high and maximum. This is a nice... View Post

  • 345 Views
  • 2 Replies
  • 0 Likes
GameRooster  GameRooster  09-19-2021 04:18 PM

Awesome thank you so much for the heads up. I really enjoy my phone and ui changes would be nice ... View Post

Good Lock doesn't work on One Ui 4 Beta😪

Posted by Bokie  Bokie  09-15-2021 02:45 PM  in  Discussions

Seems that they have Good Lock disabled on Android 12 beta 1 for the S21 so far. Kinda sad, wasn't expecting them to do remove it I miss my... View Post

  • 553 Views
  • 13 Replies
  • 5 Likes
Bokie  Bokie  09-19-2021 03:54 PM

Awesome thanks for the reply   View Post

Work Around foR eSIM Problem

Posted by rdinsf  rdinsf  09-16-2021 01:30 PM  in  Discussions

There are numerous reports that the eSIM functionality is broken. This person on Reddit found a method to make it work.  ... View Post

  • 260 Views
  • 5 Replies
  • 1 Likes
rdinsf  rdinsf  09-19-2021 01:02 PM

Here. is another problem with the eSIM implementation. I have it working by using the SIM switch ... View Post

Verizon Visual Voice-mail not working

Posted by user6BkiKtilzT  user6BkiKtilzT  09-17-2021 11:30 AM  in  Discussions

I am unable to get any Voice-mail messages. Galaxy Ultra 21.  View Post

  • 291 Views
  • 6 Replies
  • 0 Likes
user6BkiKtilzT  user6BkiKtilzT  09-19-2021 09:18 AM

Shouldn't I still get my Voice-mail the regular way? And my visual Voice-mail worked fine on the ... View Post

Camera App Non-functional

Posted by BlaQSupaman  BlaQSupaman  09-16-2021 03:36 PM  in  Discussions

Camera app isn't working. Cleared app cache and everything else I could think of and it's a no go View Post

  • 105 Views
  • 4 Replies
  • 1 Likes
BlaQSupaman  BlaQSupaman  09-19-2021 06:02 AM

Yeah tried that numerous times and it didn't help  View Post

2nd beta?

Posted by jdunk312  jdunk312  09-15-2021 10:36 PM  in  Discussions

Does anyone know when the second beta will probably drop? View Post

  • 263 Views
  • 4 Replies
  • 5 Likes
userbOCk161Mof  userbOCk161Mof  09-19-2021 12:53 AM

Most likely on October 15. Samsung will likely follow the same update cadence as Google did with ... View Post

Fidelity App

Posted by BobbyG13  BobbyG13  09-16-2021 01:13 AM  in  Discussions

The Fidelity app will not install in the beta version View Post

  • 112 Views
  • 4 Replies
  • 0 Likes
userbOCk161Mof  userbOCk161Mof  09-19-2021 12:52 AM

The Fidelity app was broken on Android 11. I could install it, but when logging in to my Fidelity... View Post

Refresh rate

Posted by John1985  John1985  09-16-2021 05:16 PM  in  Discussions

No more 120Hz refresh rate with Power saving mode? View Post

  • 63 Views
  • 2 Replies
  • 0 Likes
userbOCk161Mof  userbOCk161Mof  09-19-2021 12:47 AM

On OneUI 3.1 when I go into the power saving settings it specifically says refresh rate will be r... View Post

Gboard

Posted by selw0nk  selw0nk  09-16-2021 08:01 AM  in  Discussions

Google Keyboard sometimes freezes and I can't type in a app. I would have to force close the app in order to type again.  View Post

  • 109 Views
  • 5 Replies
  • 2 Likes
selw0nk  selw0nk  09-18-2021 11:30 PM

It did work for now and haven't had any problems.  View Post

Slow down

Posted by IceOreo  IceOreo  09-14-2021 10:46 AM  in  Discussions

Anyone else have a slower than usual device? View Post

  • 226 Views
  • 13 Replies
  • 8 Likes
userqELmOb7ebk  userqELmOb7ebk  09-18-2021 01:31 PM

says u  View Post

One UI 4 bets

Posted by The_Deacon  The_Deacon  09-16-2021 09:25 PM  in  Discussions

My S21 Ultra charges very slowly and runs quite warm. Then the battery drains quickly.. In about an hour it went from 50% to 20% just sitting there... View Post

  • 109 Views
  • 4 Replies
  • 0 Likes
The_Deacon  The_Deacon  09-18-2021 01:00 PM

Thank you. They appeared normal. I remember a place where one could see the power draw od each ... View Post

Calling non-functioning

Posted by DredgenCyk  DredgenCyk  09-16-2021 06:12 PM  in  Discussions

Hello, so as of now, this is my first post I've never posted before. Has anyone on the OUI 4.0 experienced no sound while... View Post

  • 151 Views
  • 3 Replies
  • 0 Likes
at0o0o  at0o0o  09-18-2021 11:33 AM

Turn off wifi calling. Mic doesn't function for me when I have it enabled on my Google Fi service... View Post

MCM Client causing battery drain

Posted by user8CNYAfvQIg  user8CNYAfvQIg  09-17-2021 01:28 AM  in  Discussions

Device care stated MCM causing battery drainage. Never had a problem until installing beta. Anyone else has the same problem. View Post

  • 274 Views
  • 9 Replies
  • 0 Likes
user8CNYAfvQIg  user8CNYAfvQIg  09-18-2021 09:50 AM

For everyone, I deleted the mcm client app, battery is doing much better. Now, hoping they come o... View Post

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