Original topic:

Screen refresh rate seems locked at 60

(Topic created: 11-04-2021 05:41 AM)
Zeon45
Cosmic Ray
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Despite trying everything from a restart to toggling the refresh rate in settings it seems stuck at 60 and not smooth like 120. Is anyone else experiencing this?
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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Is that on the main/cover screen or both?
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Zeon45
Cosmic Ray
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Both
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The main/cover is a known issue that it will be fixed on the next update.

As for the fold screen try clearing cache of the whole phone on recovery that fixed it for me.
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Geno71
Samsung Care Ambassador
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Yeah, noticed it right away on the outside screen. Once you get used to the high refresh rate, a drop like this is instantly noticeable.


Please don't forget to mark a helpful post as a Solution. And give it a like:)

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