Original topic:

Several apps crashing

(Topic created: 11-22-2021 10:53 AM)
userX2uHcKxYGg
Asteroid
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After the latest update I am noticing several applications crashing, in particular when you are opening a link from another app. 
For example, when you see a News headline in Facebook I click on the news, Facebook closes.
When I get a YouTube link from a message in WhatsApp and I ooen it, sometimes nothing happens, or WhatsApp closes 
is anybody having a similar issue?
3 Replies
william505
Astronaut
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I am having something similar. For a lot of my apps, their icons turned into the generic blueprint android icon, and they won't open, giving the error message "____ app keeps crashing"
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Chandrakanth123
Astronaut
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Yes. Several applications are crashing. Some applications like Wells Fargo are not opening at all.
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USBetaModerator
Beta Moderator
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Hello @userX2uHcKxYGg ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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