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Original topic:

Withdraw from OneUi6 beta

(Topic created: 10-11-2023 05:04 PM)
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Sigz
Constellation
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I need help withdrawing from OneUi6. 

Getting this error: "One UI Beta Features aren't available because your service provider has changed"


I need someone to update my carrier from TMobile to Verizon so I can fully withdraw.
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Sigz
Constellation
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Let me add: I switched from T-Mobile to Verizon midway through the Beta.

Samsung thinks I am on T-Mobile and I am now on Verizon. According to the post I linked (same community I thought...)that caused the other users error back in 2022s beta...

If that's no longer the case then I stand corrected
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ChaosSaber
Honored Contributor
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Contact a mod, tell em that your carrier changed, they should be able to help you withdraw, not sure what that other person is even talking about
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ChaosSaber
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Oh that link didn't work so I was only going by the users post and error message
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Kesh2cute
Cosmic Ray
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There's a simple fix, I had the same problem too when I switched carriers, send a Direct Message to @USBetaModerator2 like I did here, they'll fix it for you!Screenshot_20231011_221002_Samsung Members.jpg
ChaosSaber
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I had the same issue and that same beta mod fixed it
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ProfSoap
Cosmic Ray
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Send a message to @USBetaModerator2
And they'll ask you to send the following details->
IMEI, Samsung account
email address, and device model# and maybe the details of the carrier switch.
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.

We have modified your registration.  Please check and let us know if you have any issues.

Regards,

One UI Beta Team

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