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Original topic:

Constant Restarting

(Topic created: 11-25-2021 01:03 AM)
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user6pdQU0g05n
Constellation
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Since the android 12 update my phone has been freezing and restarting. Is anyone else experiencing this? 
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2 Replies
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What update are you referring too?
The official? Can you provide the build number please.
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USBetaModerator
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Hello @user6pdQU0g05n ,

Please erase the device cache using steps below. It may also help to do a repair apps from recovery screen

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

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