user6pdQU0g05n
Constellation
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11-25-2021 01:03 AM in
Questions
Since the android 12 update my phone has been freezing and restarting. Is anyone else experiencing this?
2 Replies
RobXbalboa
Sun
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11-26-2021 12:41 AM in
Questions
What update are you referring too?
The official? Can you provide the build number please.
The official? Can you provide the build number please.
USBetaModerator
Beta Moderator
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11-29-2021 09:05 AM in
QuestionsHello @user6pdQU0g05n ,
Please erase the device cache using steps below. It may also help to do a repair apps from recovery screen
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Regards,
One UI Beta Team