cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Fingerprint scanner

(Topic created: 10-25-2021 05:47 PM)
670 Views
userQTBgluCEKf
Asteroid
Options
Questions
Not having a function fingerprint scanner in this build 3 is so inconvenient. So much of my activity requires passwords so this is just a terrible development given there was no issue in the previous builds. Please push a fix or provide a timeline. Thanks.
3 Replies
Options
Questions
Did you report it to beta feedback? I've had a working scanner even with tempered glass. If you haven't already, try adding the same finger so that it'll recognize better.
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @userQTBgluCEKf ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

0 Likes
userituKkVD2H1
Asteroid
Options
Questions
Similar issue as well, I have found the scanner works after a manual restart but after a few minutes, roughly about 5, scanner stops working and system crashes resulting in a restart. Error report has been submitted. Also clearing system cache has no effect.
0 Likes