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Original topic:

Galaxy watch4 classic watch face is black upon waking up

(Topic created: 07-07-2024 05:04 PM)
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6m
Constellation
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So far the beta is working great on my watch. The only problem is when wwaking up the clock face is blank. I have to triple tap screen to select watch face to get it to bring up face.

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LongHiker
Galactic Samsung Care Ambassador
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@6m You should make any posts about Beta usage in the dedicated Beta discussion area. https://us.community.samsung.com/t5/Watch/ct-p/us-bp-watch?page=1&tab=recent_topics  

You should also post any findings to Samsung using the Samsung Wearable app -> Settings -> Contact us -> Error reports. 

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USBetaModerator3
Beta Moderator
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Hello @6m,

Thank you for your feedback on Clock Face issue.

Currently, we are experiencing "Blank face" on certain watch faces (Stretched Time...) where the fix is not updated on Watch4/5 yet. 

If the problem persists after the 4th update (7/26) on your clock face, please report the error back to us as @LongHiker suggested šŸ˜ƒ.

 

Regards,

One UI Beta Team

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