Help! latest Beta locked up my S23 phone (wont power off or restart from screen menu)

[prabs]

Help! latest Beta locked up my S23 phone (cannot power off or restart). Any ideas?

edit: Just figured out hard reboot by holding power/vol- until reboot. that took care of it. The on-screen "power off/restart" would not get past the hard lock that happened (black screen with only samsung pay swipe bar visible)

[ucancwhatic]

Was going to recommend a hard reboot. Glad you figured it out

[Ayrus]

Also, if you have Good lock installed - uninstall it, I think it is not compatible with the beta. I had a similar issue and the phone stopped working, could only get to Samsung wallet screen.

[prabs]

exactly what happened with mine. hard reboot got past it. i do have goodlock installed, leaving it for now as i hear stable might be coming out soon.

thanks guys.

[user_ams007]

The Samsung Good Lock application works with the Beta firmware, except for a few modules that are in Good Lock

[user_ams007]

Try clearing the cache partition from your phone, this seems to help with the problems that you are experiencing

[USBetaModerator2]

Hello,
Thank you for your feedback.

If you have any other issues, please use the latest Samsung Members app to submit an error report (Samsung Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

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Regards,
One UI Beta Team