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Original topic:

Phone not charhing

(Topic created: 10-12-2021 02:13 PM)
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Johandma
Asteroid
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It's anyone else's phone not charging correctly ? My phone has not charge correctly since the update and I just want to know if it's my phone or because of the beta 
6 Replies
user751201tmO21
Honored Contributor
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What behaviors are exhibited with a phone that doesn't charge correctly??
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Johandma
Asteroid
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It's as if the charger was not connected and I have to use the wireless charger or sometimes it does work with cable
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KH445
Galaxy
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I had issues on beta 1, chargers not working even tho they were Samsung chargers. Super fast charging still doesn't work but fast charging and regular seem to work just fine now.
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USBetaModerator
Beta Moderator
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Hello @Johandma ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

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userl7gA19yFq0
Cosmic Ray
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My charging speed is extremely slow, wireless charging sometimes doesn't even do anything but heat up the phone
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driso
Asteroid
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That's the exact same problem I'm having wit mine when it comes to charging. It says it's super charging or fast charging depending on the charger I haven't **bleep**ed up to but it acts like it's charging like it would normally be like it takes it like forever to go to a full battery again
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