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Original topic:

Please help me

(Topic created: 09-18-2021 11:19 PM)
JuanC27
Astronaut
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Hello, I subscribe to the beta program of UI 4.0 and I left because the phone was very slow and heated a lot and I want to know how to go back to version 3.1 of UI please.
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1 Solution


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Solution
bluefire
Comet
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It's on FAQ that appeared when you signed to the beta

11. How do I remove the beta software?

1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.

("Settings > One UI Beta Program status > Withdraw" menu)

2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.

Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.

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Solution
bluefire
Comet
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It's on FAQ that appeared when you signed to the beta

11. How do I remove the beta software?

1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.

("Settings > One UI Beta Program status > Withdraw" menu)

2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.

Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.
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USBetaModerator
Beta Moderator
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Hello @JuanC27 ,

Thank you for suggesting the solution. We appreciate your contribution to the Beta community.

Regards,
One UI Beta Team

 

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bluefire
Comet
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It's on the FAQ that showed when you signed to test the beta

11. How do I remove the beta software?

1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.

("Settings > One UI Beta Program status > Withdraw" menu)

2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.

Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.

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T3CHMAN
Explorer
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Where it says beta on the members app and if gives you options to do discussion or check your notices, click on the settings icon and go to beta program status and then there's a button that you will see that says withdrawal then that should be able to work
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