Questions
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Can't log in to Samsung shop since the beta. View Post 
USBetaModerator
Hello @karenr , This is a known issue and we are working on a resolution Regards,One UI Beta Team View Post |
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I dont know bit im having auto brightness issues. The phine detects the light and everything but i think the software is either too slow or buggy... View Post
USBetaModerator
Hello @Z-52 , Thank you for your feedback. If you haven’t already, Please update Samsung members app... View Post |
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Has anyone noticed the speaker volume of phone ? Sometimes it's loud on the same level, but sometimes it gets low, then it used to be on... View Post
USBetaModerator
Hello @Rosekh , Thank you for your feedback. If you haven’t already, Please update Samsung members a... View Post |
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I thought a factory reset set it back to the factory I was asking if redoing a factory reset would erase the beta testing that I'm doing I... View Post
USBetaModerator
Hello @TopherLee , Thank you for suggesting the solution. We appreciate your contribution to the Bet... View Post |
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Has anyone logged out of the Starbucks app and been able to log back in? I cannot. I just get an "error try again later"... View Post
USBetaModerator
Hello @bigbad614 , Thank you for updating community on the resolution. We appreciate your contributi... View Post |
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Can I downgrade using Smart Switch without opting out of the beta program? View Post
USBetaModerator
Hello @TMoney40 , You could downgrade from smart switch with out opting beta program. Please note th... View Post |
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On the previous stable software when I would long press a link it would suggest the relevant app For example if I longpressed a... View Post 
userFgDsxZYaSQ
Anywhere, it used to work everywhere (browser,sms, YouTube etc...) I wiped cache and it still isn't ... View Post |
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I've noticed that since I've installed the beta some apps aren't updating or even installing. I tried to install 2 apps today and both... View Post |
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When opening Facebook app crashes immediately View Post 
monkeyNutz
The small problem here is, how do we even report this if the app does not start? View Post |
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I'm tryna to make a post about smart face service because it's using my camera while I'm on the phone but when I try to upload screen... View Post 
TheTruthInHere
Well thanks for the clarification. Because I was kinda cautious about an app I can not control. View Post |
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i cleared the data for samsung gallery app because i was having an issue and i thought doing so would fix it (unfortunately it didn't) and i... View Post
USBetaModerator
Hello @S-yl , We are sorry but there is no way to recover those images back. It seems to be a bug wi... View Post |
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Where did the Waze widget go? View Post
USBetaModerator
Hello @Femmefatale , As issue involves a 3rd party app, fix needs to be performed from the applicati... View Post |
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Is there gonna be a fix to the shop Samsung app so that we can log back in ? View Post
USBetaModerator
Hello @K9Ray , This is a known issue and we are working on a resolution Regards,One UI Beta Team View Post |
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I am having issue scrolling to other YouTube videos while watching a video.  Can the beta team investigate this issue? View Post
USBetaModerator
Hello @user4GMBy3oAbc , We have tried this and we were able to scroll videos fine. But then also our... View Post |
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Just curious how the scheduling for the beta updates are gonna be like. I'm only familiar with how ios betas work. This is my first time... View Post
USBetaModerator
Hello @Bokie , While we cannot confirm to a strict schedule due to amount of changes going in to bet... View Post |
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It appears GPay is not supported on the current beta build not sure if it's a bug, not sure if Samsung is aware of such either View Post
USBetaModerator
It is not necessarily a fix, its just full device software needs to be certified by Google and is us... View Post |
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After a varied amount of time, my phone background will suddenly blur. I didn't change any settings, and restarting the phone fixes it... View Post
USBetaModerator
Hello @JoeC00l , This is a known issue and we are working on a resolution Regards,One UI Beta Team View Post |
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Tried to use Google pay and It says that the device may be rooted or using non authentic software and to contact manufacturer. Anyone else have... View Post
USBetaModerator
Hello @AzureVice , During beta program, the software is not yet certified by Google, and therefore G... View Post |
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When you want to see reply comments in YouTube, the default action is to write, it should be reading then if you decide to write something you... View Post
USBetaModerator
Hello @SuperOvni , As issue involves a 3rd party app, Changes needs to be performed from the applica... View Post |
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Hello, I subscribe to the beta program of UI 4.0 and I left because the phone was very slow and heated a lot and I want to know how to go back to... View Post
USBetaModerator
Hello @JuanC27 , Thank you for suggesting the solution. We appreciate your contribution to the Beta ... View Post |
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When I try to like a post, or comment in the beta community threads. I can't like it or like a comment? 🤔 View Post
USBetaModerator
Hello @43Blues , This is a known issue and we are working on a resolution Regards,One UI Beta Team View Post |
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How do I stop the mic access notification from displaying every 5 minutes? View Post
USBetaModerator
Hello @kateyes , Its most likely caused by an app listening for your voice periodically. We recommen... View Post |
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My device getting very hot, battery draining on matter of minutes, it restart by itself 2 times and all of that from 3 days ago when I install... View Post
USBetaModerator
Hello @Rafa78 , Please erase the device cache using steps below. If issue persists, Please update Sa... View Post |
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