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Original topic:

Turning Off

(Topic created: 09-19-2022 01:48 PM)
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Astronaut
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The beta program keeps on turning off my phone. Is anyone else experiencing this problem from the beta program?
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johnnyboiii
Comet
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The this is the "Auto Optimization" feature. You can disable this by going to device care and clicking the three dots in the upper right-hand corner and following the prompts in the attached photos.

(In the future might I suggest doing a search of the articles beforehand to see if someone else has already had your same issue) Happy Sunday.Screenshot_20220918_102638_Device care_1000000651_1663511274.jpgScreenshot_20220918_102641_Device care_1000000652_1663511229.jpgScreenshot_20220918_102633_Device care_1000000650_1663511289.jpgScreenshot_20220918_102629_Device care_1000000649_1663511302.jpg
ChaosSaber
Neutron Star
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When the phone turns back on and you open Samsung Members app, does it say, there was a error?
KimXoAnne
Cosmic Ray
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Mine is turning off too n have the auto optimization off
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USBetaModerator2
Beta Moderator
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Hello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 
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