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Original topic:

Watch 4 don't connect to my phone after update for the beta update

(Topic created: 08-13-2023 10:39 AM)
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Al170
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Why can't I connect my watch 4 after the beta update? 
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13 Replies
heyjeremey
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Are you on the watch beta too? I had to download the beta Wear app again to connect to my watch 5
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Al170
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Yes I am
heyjeremey
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Try downloading the beta manager from the watch beta page again. Mine connected after I downloaded it again
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Ekamek
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Are you able to connect other Bluetooth devices? Mine and phone are both on beta and connection isn't an issue.
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Al170
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It's only my watch it keep closing the watch 4 manager and won't let me connect my watch.
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Ekamek
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Is regular Bluetooth seeing it? Is smartThings able to connect to it? If all fail, try clearing cache and data partitions for the app or reinstalling if you have not done so already or wait fora new update. Unfortunately, it will mean resetting the watch.
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Al170
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I have done all the resetting and downloading... It still don't work
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Al170
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I see it in my Bluetooth connection but it's not working at all.
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Ekamek
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There is an update that just came out. Try installing it from the watch and see if it fixes the connection problem.
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