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Original topic:

*YouTube full-screen crashes*

(Topic created: 10-25-2021 09:22 AM)
OctobersOwn
Constellation
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When going from portrait mode to landscape/full-screen in YouTube, it completely crashes and takes me to lock screen. Big no no since I utilize YouTube daily. 

Essentially any rotation to landscape crashes phone. 

Fix ASAP.
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4 Replies
Eman213
Comet
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Not mine
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userAIW9V1F98u
Constellation
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I have that same issue. Very annoying.
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userHSLnzUsANO
Asteroid
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Iam having any app I go full screen to landscape, crashes and goes to the lick screen and turns the screen off
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USBetaModerator
Beta Moderator
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Hello @OctobersOwn ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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