cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Ui4 esim not working.

(Topic created: 10-11-2021 09:03 AM)
567 Views
Sctrojan_81
Asteroid
Options
Tips
Esim in beta enable but i can activate through T-Mobile but it only work for wifi calling. It doesn't get data. As soon wifi off then no signal on esim. 
3 Replies
Claykin
Comet
Options
Tips
Right now I wouldn't be doing any SIM swaps on TMo US. They've been having provisioning problems all week. Still unresolved.
0 Likes
USBetaModerator
Beta Moderator
Options
Tips

Hello @Sctrojan_81 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

We also recommend you reach out to T-Mobile for support simultaneously.

Regards,
One UI Beta Team

 

0 Likes
Saappleg
Cosmic Ray
Options
Tips
Only way I've been able to get ESIM working on both my partners and my phone was a complete factory reset and then change to esim.
0 Likes