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A03: Camera error and speaker not working

(Topic created: 01-17-2024 03:45 AM)
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jigglypuff5418
Astronaut
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A Series & Other Mobile

Someone please help me my camera doesn't work on my Samsung a03s it pops up error msg it's missing an android file and my speaker doesn't work I can't call anybody cause I can't hear them but they can hear me anybody know how to fox my problems 

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello, Welcome to the Community. We understand how disappointing it is when your camera is not working and to not be able to hear on calls.

For the error with the camera, try clearing the cache partition and repairing the apps in the recovery menu. To do this, you can follow these steps:

1. Power off the phone

2. Connect the smartphone with the computer by the USB Type C and push Volume Down + Power button.

3. Recovery mode was activated.

4. Then use Volume keys to select Wipe cache partition and confirm with the Power button.

5. Now select Yes option.

6. Then, select the Repair Apps option.

7. Finally, choose Reboot system now by using the Power button.

For the concerns with the speaker not working, try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01001255

If you continue to experience concerns with the camera and speaker, we recommend having the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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notforhire
Honored Contributor
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A Series & Other Mobile

did you buy the phone new? how long have you had it? when did this problem start? what is your current OS (One UI 5, etc.)? 

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, Welcome to the Community. We understand how disappointing it is when your camera is not working and to not be able to hear on calls.

For the error with the camera, try clearing the cache partition and repairing the apps in the recovery menu. To do this, you can follow these steps:

1. Power off the phone

2. Connect the smartphone with the computer by the USB Type C and push Volume Down + Power button.

3. Recovery mode was activated.

4. Then use Volume keys to select Wipe cache partition and confirm with the Power button.

5. Now select Yes option.

6. Then, select the Repair Apps option.

7. Finally, choose Reboot system now by using the Power button.

For the concerns with the speaker not working, try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01001255

If you continue to experience concerns with the camera and speaker, we recommend having the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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