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Original topic:

A32 Camera taking blurry photos

(Topic created: 04-10-2023 03:24 PM)
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sowrong
Astronaut
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A Series & Other Mobile

I know my phone isn't a fold and is fairly inexpensive...but I have had less expensive phones that take better pictures. This camera is a joke. It will not focus..and when it does, when it takes the picture it is still blurry. 300 may not be much to anyone else...but it's 300 dollars to me.

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DoNot Need
Asteroid
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A Series & Other Mobile
I see I'm not the only one with this issue. I have an A23 5G and have the same issue when I zoom in on something. This is my second Galaxy and from the looks of things it'll be my last one. My first one was a Galaxy Lite and it has better features than this new phone.
Buckeyeman50
Comet
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A Series & Other Mobile
Hate to say this but my A-53 takes beautiful pictures, and honestly I can say that this is my first Samsung, because I always had LG phones, but this A-53 takes the best best photo's of any device I've ever owned. Including my 1,100 dollar LG
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Buckeyeman50
Comet
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A Series & Other Mobile
But my wife has the A-32 5G and she absolutely hates her camera as well.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello sowrong, thank you for reaching out, and welcome to the Community. I can understand not being satisfied with blurry photos on your A32 camera. If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera: https://www.samsung.com/us/support/troubleshooting/TSG01001424/

If it's along the lines of poor focusing behavior, this guide can help troubleshoot that as well: https://www.samsung.com/us/support/troubleshooting/TSG01001297/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html