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Original topic:

Battery shows 0% then shuts off and shoots back up to 50% or higher when on charger?

(Topic created: 03-18-2024 12:05 AM)
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userra
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My battery keeps saying it's 0 shuts off and then i plug in the charger and it's back at 50 percentage or higher. Should i opt to have remote support diagnose any issues or reset my phone? I keep putting AR emoji stickers to sleep and then they disappear. So many issues it seems. Sorry for venting. Thanks for reading. Samsung A14

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PACritic
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I would contact text support and let them take a look.

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7 Replies
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PACritic
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I would contact text support and let them take a look.
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userra
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Okay thanks I will do that
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userra
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I can't because i use this phone as my wifi tmobile digits phone and can't text them. I use my iPhone as my main phone and this for internet.
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Buffalo716
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Recalibrate the battery
userra
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Okay how
Buffalo716
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Download a battery calibration app or Google how to do it. But either way it's not hard to do
userra
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Okay then thanks
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