JUMP TO SOLUTION Solved

Original topic:

Mobile data stays on and can't turn it off?

(Topic created: 05-03-2023 04:22 PM)
1744 Views
Taalbollywood
Astronaut
Options
A Series & Other Mobile

My cell phone switch to mobile data stays turn on I can't turn it off? What should I do? Get a new phone? Also that causing it to turn on my mobile data automatically when I am not using it? Help please?

1 Solution


Accepted Solutions
Solution
JBTechfanatic
Black Hole
Options
A Series & Other Mobile
My suggestion Try a manufacturer reset and if that doesn't work look into a replacement

View solution in context

12 Replies
JBTechfanatic
Black Hole
Options
A Series & Other Mobile
In your wifi settings turn this off also apps that ask for data control in the permissions say noScreenshot_20230503_202417_Settings.jpg
0 Likes
Reply
Taalbollywood
Astronaut
Options
A Series & Other Mobile
I try to do that but it stays on I can't turn it off. It won't let me turn it off.
0 Likes
Reply
Taalbollywood
Astronaut
Options
A Series & Other Mobile
Is that mean I should buy new cell phone?
0 Likes
Reply
JBTechfanatic
Black Hole
Options
A Series & Other Mobile
Of its under warranty you can do a warranty repair or a insurance claim
0 Likes
Reply
Taalbollywood
Astronaut
Options
A Series & Other Mobile
No I don't have warranty on it.
0 Likes
Reply
Solution
JBTechfanatic
Black Hole
Options
A Series & Other Mobile
My suggestion Try a manufacturer reset and if that doesn't work look into a replacement
Taalbollywood
Astronaut
Options
A Series & Other Mobile
Ok thanks!
0 Likes
Reply
Taalbollywood
Astronaut
Options
A Series & Other Mobile
How do I do a reset?
0 Likes
Reply
Taalbollywood
Astronaut
Options
A Series & Other Mobile
Will I am afraid if I do factory reset it will mess everything up on my phone and my phone screen is cracked?
0 Likes
Reply