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Original topic:

Screen is warped on my Samsung A11

(Topic created: 08-23-2021 02:51 PM)
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tallice
Constellation
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A Series & Other Mobile

I have a Samsung A11 that has a curve in the case. I turned it off plugged it in on my night stand woke up the next morning and it was warped. Now the screen is coming off and most times I cant answer a call. I contacted straightalk and they wont help me, nor will trackfone. I love the samesubg galaxy but this is ridiculous. 

 
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1 Solution


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SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
A Series & Other Mobile

Hello there @tallice,

 

Thanks for reaching out.

 

I'm so sorry to hear that you are experiencing this and I can completely understand the frustrations this may have caused you. I would be happy to escalate your case to our specialized team. Please provide the following information below in a private message so I can proceed with this. http://bit.ly/2GGYul4

 

Full Name:
Complete Physical Address (City, State, Zip Code):
Contact Phone Number:
Email Address:

 

Model Number:

IMEI Number:

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2 Replies
RayDad
Halo
Options
A Series & Other Mobile
It's a older model sad to say 🤷
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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
A Series & Other Mobile

Hello there @tallice,

 

Thanks for reaching out.

 

I'm so sorry to hear that you are experiencing this and I can completely understand the frustrations this may have caused you. I would be happy to escalate your case to our specialized team. Please provide the following information below in a private message so I can proceed with this. http://bit.ly/2GGYul4

 

Full Name:
Complete Physical Address (City, State, Zip Code):
Contact Phone Number:
Email Address:

 

Model Number:

IMEI Number: