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Original topic:

Time stamp on phone messages is wrong.

(Topic created: 4 weeks ago)
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TRPhilly
Astronaut
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A Series & Other Mobile
I own a Galaxy A14 phone. When retrieving phone messages, they are stamped with Pacific Standard time. Need to change it to Eastern Standard time. Thanks 

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LongHiker
Legendary Samsung Care Ambassador
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A Series & Other Mobile

@TRPhilly Ah, voice mail messages. Voice mail is a carrier provided service. You should reach out to your carrier and tell them that the timestamp on the messages is incorrect. 

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LongHiker
Legendary Samsung Care Ambassador
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A Series & Other Mobile

@TRPhilly Can you describe how you are retrieving these messages? 

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TRPhilly
Astronaut
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A Series & Other Mobile
Open the phone app, hold down the #1 key and wait for prompt to hear messages. Choose new messages, prompted to listen. At this point I am given the date/ time of message
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Solution
LongHiker
Legendary Samsung Care Ambassador
Options
A Series & Other Mobile

@TRPhilly Ah, voice mail messages. Voice mail is a carrier provided service. You should reach out to your carrier and tell them that the timestamp on the messages is incorrect. 

TRPhilly
Astronaut
Options
A Series & Other Mobile
I'll give it a shot. Thanks!
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