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Unable to answer phone calls on my Galaxy A14 5G

(Topic created: 01-03-2024 12:20 PM)
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Members_d7n5kcL
Constellation
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A Series & Other Mobile

I have a new Galaxy A14 5G phone, but can't answer a call when it rings! Any solutions? I'm new to this type of phone!

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Members_d7n5kcL
Constellation
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A Series & Other Mobile

Touch screen not responding when I receive a call! My daughter just tried something and it worked! So the answer is, when my phone rings I need to swipe the green icon instead of tapping it! Once I swipe it, it takes me right to the caller! I thank you for your quick response! My problem is now solved!

 

 

 

 

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3 Replies
Popsicle20
Red Giant
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A Series & Other Mobile
What's happening? Is the touch screen not responding? Is the screen with the caller not coming up when the phone rings?
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Solution
Members_d7n5kcL
Constellation
Options
A Series & Other Mobile

Touch screen not responding when I receive a call! My daughter just tried something and it worked! So the answer is, when my phone rings I need to swipe the green icon instead of tapping it! Once I swipe it, it takes me right to the caller! I thank you for your quick response! My problem is now solved!

 

 

 

 

Popsicle20
Red Giant
Options
A Series & Other Mobile
I'm glad you were able to get it working. 😀