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Original topic:

unblock a notification category

(Topic created: 07-31-2023 10:50 AM)
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dkmprelude
Constellation
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Over the past few days I have not been able to receive notifications for messages from my most frequently used group.  After some digging, I found that notifications for that group have been blocked.  U don't know how I unintentionally blocked it and I can find no options to unblock it.  I've tried to research online, but find nothing.  This is a critical communication channel, and I need to know how to fix this.

Any assistance is welcome.  

I'm using a Galaxy A751 5G.   Model name:  SM-A716V.  I've had this phone for almost 3 years, and this is the first major issue I've had.  My carrier is Xfinity Mobile

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user_ams007
Samsung Care Ambassador
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If you tap on the messages icon you will see application info then select the notification category and then change the settings for your incoming textsScreenshot_20230731_181648_Finder.jpgScreenshot_20230731_181442_Settings.jpgScreenshot_20230731_181500_Settings.jpgScreenshot_20230731_182206_Settings.jpg

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5 Replies
user_ams007
Samsung Care Ambassador
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Open up your Messages and then go to the Group that you are having trouble with and then tap on the dots on the upper right side of the screen, tap on Group details then navigate to the Notifications and check the settings ,
dkmprelude
Constellation
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Thanks. I've done that, and the only notification option is sound.
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Solution
user_ams007
Samsung Care Ambassador
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A Series & Other Mobile
If you tap on the messages icon you will see application info then select the notification category and then change the settings for your incoming textsScreenshot_20230731_181648_Finder.jpgScreenshot_20230731_181442_Settings.jpgScreenshot_20230731_181500_Settings.jpgScreenshot_20230731_182206_Settings.jpg
dkmprelude
Constellation
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Thanks for your detailed help. I think I have the problem solved.
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user_ams007
Samsung Care Ambassador
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No problem