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Original topic:

New ZFold 4 Will not enable WiFi calling

(Topic created: 09-07-2022 09:46 AM)
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georgiehopper
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Samsung Z Fold 4 suddenly stopped enabling WIFI calling.  The Samsung folks said have my carrier (ATT) replace SIM card.  They replaced SIM card and the problem is still there.  So they told me it's a bug with the phone and Samsung needs to update software.

So when I am in an area with no cell phone service such as my house, I am unable to send text messages using my wifi service. 
Anyone know how to fix this?

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mrfasty
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Bingo and a great tip. I did the network setting reset last evening without realizing that it would screw up my Watch 5 Pro pairing and had to reset that as well which was simply a waste of time.

Issue with Wifi Calling is still ongoing for me.

 

 

 

 

 

 

 

Fn2
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I just tried to enable WiFi Calling again just now after haven't been able to do so since a couple of days ago... IT WORKS NOW!!! I can only assume ATT did something in their network since Samsung software has not updated recently. I am now able to make WiFi calls...
userRBsJuMGNk0
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This worked.  AT&T is telling me to check my wifi network, check for software updates, nearly daily but this worked!! THANK YOU!

 

 

 

 
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userOswTUiO2dE
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Go to Settings and tap on System > Advanced > Reset options. Here, tap on Reset network settings or Reset Wi-Fi, mobile, & Bluetooth. Confirm the operation. After resetting network settings, reconnect to your Wi-Fi network, then see if Wi-Fi calling works properly.
Bruceflea
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Same issue on S10+ and a full factory restore did not help.
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mlblack16
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Everyone, this is definitely an ATT problem and likely just with Samsung devices. Check out this discussion that's getting tons of responses with everyone saying nothing fixes the issue.

https://forums.att.com/conversations/more-att-prepaid-discussions/wifi-calling-not-working-suddenly/...
mlblack16
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And mysteriously, it just went back online for my Z Fold 3. Hope it stays on! Hoping ATT finally fixed it on their end🤞
mrfasty
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Yep. Thanks for the heads up. Looks like my Z Fold 4 has this working now too.

 

 

 

 

blink6743
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Problem was solved!
Fn2
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Confirm that it works again. ATT fixed it even though they blamed Samsung