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Unable to remove theme and reset phone to factory

(Topic created: 09-28-2023 02:33 AM)
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Alimac60
Constellation
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Fold & Flip Phones

I a, trying oh how I am trying to get my phone back to factory reset but ever time we remove the MAISON MARGIELA Theme it deletes then when you reboot the phone it is back again PLEASE HELP I am trying to sell this phone and I cant

It’s a Flip 4

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LongHiker
Legendary Samsung Care Ambassador
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Fold & Flip Phones

@Alimac60 If you are trying to get it cleared off to sell it.

  1. Delete your accounts in phone settings -> Accounts and backups -> Manage accounts
  2. Then do a factor reset. Phone settings -> General management -> Reset -> Factory data reset

This will remove everything that you have installed on the phone including that theme. 

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Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Fold & Flip Phones

@Alimac60 If you are trying to get it cleared off to sell it.

  1. Delete your accounts in phone settings -> Accounts and backups -> Manage accounts
  2. Then do a factor reset. Phone settings -> General management -> Reset -> Factory data reset

This will remove everything that you have installed on the phone including that theme.