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Video recording voice issue

(Topic created: 04-11-2023 11:43 PM)
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Ashleigh9006
Constellation
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Fold & Flip Phones
When I take videos with my zflip 3 & play them back, the voices sound like aliens. Like a voice changer was used & I have checked the settings a million times & can't seem to figure out how to fix this. 
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Samsung_Moderator
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Community Manager
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Fold & Flip Phones

Hello, Welcome to the Community. We understand how frustrating it is when you are experiencing audio issues when trying to record videos. This link provides some troubleshooting that may help. https://www.samsung.com/ph/support/mobile-devices/how-to-fix-audio-and-microphone-issues-on-your-gal... 

If the audio continues to cut in and out, then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html. I do apologize for any inconvenience.

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand how frustrating it is when you are experiencing audio issues when trying to record videos. This link provides some troubleshooting that may help. https://www.samsung.com/ph/support/mobile-devices/how-to-fix-audio-and-microphone-issues-on-your-gal... 

If the audio continues to cut in and out, then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html. I do apologize for any inconvenience.

 

 
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