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a month ago (Last edited 3 weeks ago by SamsungRei ) in
Galaxy BudsIs anyone else having audio issues with the new Buds 3 Pro? Every time I pause and play, the audio goes more to the left bud. I have to put both earbuds in the case and then take them out to put the sound back to normal.
Solved! Go to Solution.
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a month ago in
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a month ago in
Galaxy BudsHello Matthew00, Welcome to the Community. We understand the concern with the difference in audio from the left and right earbuds.
You can try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/
If this does not help, the earbuds will need to be serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html