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Galaxy buds3 pro: audio goes more to the left bud

(Topic created: 11-10-2024 04:36 PM)
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Matthew00
Asteroid
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Galaxy Buds

Is anyone else having audio issues with the new Buds 3 Pro? Every time I pause and play, the audio goes more to the left bud. I have to put both earbuds in the case and then take them out to put the sound back to normal.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello Matthew00, Welcome to the Community. We understand the concern with the difference in audio from the left and right earbuds.

You can try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/

If this does not help, the earbuds will need to be serviced.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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3 Replies
badgirlgoodgirl423
Constellation
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Galaxy Buds
Yes every time I use them it says they're available but then has a beeping loud sound in one of my ears😮
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notforhire
Honored Contributor
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Galaxy Buds
no issues so far with my Buds3 Pro...even after accidentally knocking one out of my ear.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello Matthew00, Welcome to the Community. We understand the concern with the difference in audio from the left and right earbuds.

You can try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/

If this does not help, the earbuds will need to be serviced.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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