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‎05-18-2022
02:25 PM
(Last edited
‎05-25-2022
08:13 AM
by
SamsungRyder
) in
My Fold 3 just recently started displaying a message that the fingerprint reader is not working and to restart the phone if problem continues. I have restarted the phone, turned it completely off and waited then turned it back on, as well as wiped the system stored cache. Nothing so far has worked and the OS won't allow me to access the Biometrics and fingerprint settings to turn them off. So currently I cannot access Samsung Pass.
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‎05-19-2022 02:21 PM in
Galaxy FoldThank you for reaching out. I understand your concern with the finger print reader not working. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone, and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Please view this link : https://www.samsung.com/us/support/troubleshooting/TSG01200322/#:~:text=Inspect%20the%20screen%20and....

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‎05-19-2022 02:21 PM in
Galaxy FoldThank you for reaching out. I understand your concern with the finger print reader not working. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone, and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Please view this link : https://www.samsung.com/us/support/troubleshooting/TSG01200322/#:~:text=Inspect%20the%20screen%20and....
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2 weeks ago in
Galaxy Fold