JUMP TO SOLUTION Solved

Original topic:

Removing devices when opening bixby on Smartphone or Tablet

(Topic created: 10-29-2020 08:22 AM)
2609 Views
userVRBgoGbalk
Astronaut
Options
Galaxy Note Phones

Hi,

 

when I open bixby on my Smartphone (N20U) or Tablet (S7+), it shows my old device Tab S6.

 

How can I remove this device from Bixby?

 

If I login on my Samsung account via a browser, i cannot see the Tab S6. It is only in biby so far.

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy Note Phones

If you are using the latest Bixby, try this:

  1. Click the Bixby icon.
  2. Click the 3 line (hamburger) menu on upper left.
  3. Click the gear icon to the right of that dialog box. 
  4. Scroll down and click on Unlink devices
  5. Select the device that you want to unlink and click Unlink. 

View solution in context

2 Replies
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy Note Phones

If you are using the latest Bixby, try this:

  1. Click the Bixby icon.
  2. Click the 3 line (hamburger) menu on upper left.
  3. Click the gear icon to the right of that dialog box. 
  4. Scroll down and click on Unlink devices
  5. Select the device that you want to unlink and click Unlink. 
userAVBwHnyZsX
Asteroid
Options
Galaxy Note Phones

This is it. I was not able to find it.