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Original topic:

Wired headphones not working

(Topic created: 03-26-2022 09:34 PM)
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Suki_the_freak
Astronaut
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Galaxy Note Phones
Wired headphones not working.
when plugged in it gives a notification that says usb device not connected 
What can i do?

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello, We understand the concern with the wired headphones not working. So let's try to alleviate some of the stress by trying this link below. 
https://www.samsung.com/us/support/troubleshooting/TSG01001072/#perform-basic-troubleshooting-for-th...
If this does not help, We recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, We understand the concern with the wired headphones not working. So let's try to alleviate some of the stress by trying this link below. 
https://www.samsung.com/us/support/troubleshooting/TSG01001072/#perform-basic-troubleshooting-for-th...
If this does not help, We recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html