Wired headphones not working

[Suki_the_freak]

Wired headphones not working.

when plugged in it gives a notification that says usb device not connected 

What can i do?

[Samsung_Moderator · Accepted solution]

Hello, We understand the concern with the wired headphones not working. So let's try to alleviate some of the stress by trying this link below. 
https://www.samsung.com/us/support/troubleshooting/TSG01001072/#perform-basic-troubleshooting-for-th...
If this does not help, We recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html