Original topic:

"Your session has been terminated" message

(Topic created: 11-16-2024 06:47 PM)
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Q1uestion
Cosmic Ray
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Galaxy Note Phones

After I sign I go check my information and I get this pls explain 

 
image
 
 
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2 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello Q1uestion, Welcome to the Community. We understand how frustrating error messages are.

Have you tried disconnecting from Wi-Fi and signing in while connected to Mobile Data?

Also, try clearing the app cache and then restart the phone and try again: https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

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KiwiBird97
Red Giant
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Galaxy Note Phones
What app is this? Try clearing the cache and reopen the app.
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